Jun 30
What is Social Media?
“Social media is an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. This interaction, and the manner in which information is presented, depends on the varied perspectives and “building” of shared meaning among communities, as people share their stories, and understandings. ” Wikipedia
How can Social Media help provide a better service?
Watch this great video by Commoncraft;
Social Media in Plain English from leelefever on Vimeo.



