portfolio

I have worked at North Coast TAFE since 2002. Whilst employed by this organisation I have been involved in & collaborated on many projects, both internally and state-wide with a particular focus to drive eLearning forward through;

  • collaboration
  • innovation
  • experimentation
  • emerging technologies
  • current instructional design methodologies
  • project management (PRINCE 2)

My current role as Learning Resource Development Officer/ Knowledge Management sees me supporting faculties with project management, eLearning resource development (in a range of media) and resource management, copyright & accessibility standards. I am currently the system administrator of our Learning Content Management System (LCMS), Equella. I one of the Moodle Learner Management System (LMS) & Adobe Connect (web conferencing) administrators at North Coast TAFE. I also work for Organisational Development, responsible for planning and delivering technology training (professional development) to staff. Roles include; Part Time Information Technology Teacher, Project Manager, and Instructional Designer.

To contact me: Alexandra.Miller@tafensw.edu.au

Recent Awards

  • 2010 TAFE NSW Quality Award – Teaching and Learning Products and Services – Category: Peter Wright Award -‘Access All Areas’ – General Education online. Team award.
  • 2008 TAFE NSW Quality Award - North Coast Institute, TAFE NSW e-Learning Strategy. Category: Workforce Development including initiatives in workplace development, self-paced learning, human resource development processes, workforce profiling and promotion of teamwork. Team award.
  • 2007 Staff Achievement Award – Category: Outstanding Achievements in Collaborative Practices
  • 2007 Staff Achievement Award – Category: Director’s Award of Excellence

Summary of eLearning Development Experience

  • Project Management
  • Resource development and management
  • Delivering technology training and support for staff
  • Equella LCMS administration (resource repository)
  • Moodle LMS development, management, customisation, support and training for staff
  • Course and resource development in a range of media for varied delivery styles and methods
  • Management of educational Research & Development projects
  • Development of Project Management processes and documentation
  • Development of training programs to support the application of emerging technologies in teaching and learning
  • Development of flexible delivery strategies for trainees and apprentices
  • Project Management and Instructional Design for numerous staff support kits/ projects in Microsoft SharePoint, including the production of an; ‘E-Learning kit’, ‘Head Teacher kit’, ‘Project Management Kit’, ‘Copyright Kit’,‘Resource Development Kit’
  • Project Management and, or Instructional Design for various external projects, including the Australian Flexible Learning Framework’s ‘Exploration of Virtual Learning Environments project’, the Department of Housing and Ageing, Aged Care Assessment Team Orientation Training program.

Facilitation Experience

  • 2007-2011: Facilitating online and face to face technology training, coaching and mentoring for Equella (LCMS), Moodle (LMS), Adobe Connect, various other technologies, devices and collaborative tools, for North Coast TAFE NSW staff. (includes; support facilitation of showcases, hands-on training sessions, technology workshops and faculty presentations).  

  • 2009-2010: Part of North Coast TAFE Facilitation Network, facilitating workshops and conversations throughout the organisation, including, strategic campus conversations.
  • 2003-2006: Delivered and coordinated online and face to face training in Information Technology and Website Development courses from Cert II to Cert IV levels. TAFE NSW – North Coast Institute
  • 2003-2004: Delivered face to face training for the Tourism & Hospitality faculty from Cert II to Cert IV level for TAFE NSW – North Coast Institute
  • 2003: Learner disability support for the IT Faculty, TAFE NSW – North Coast Institute
  • 1992-1995: Trained hotel staff, front office/reception procedures – Gazebo Hotel, Sydney, Paskins Hotel, Brighton England.

Qualifications

  • TAA Cert IV in Training and Assessing (17081)
  • Prince2 Project Management Practitioner – Codarra Advanced Systems/ North Coast Institute – TAFE NSW
  • Diploma of Information Technology (Website Development) with Distinctions- TAFE – Coffs Harbour Education Campus
  • Certificate IV in Workplace Training & Assessment – TAFE – Coffs Harbour Education Campus
  • Certificate IV in Information Technology – Interactive Multimedia – partial qualification – TAFE – Coffs Harbour Education Campus
  • Certificate IV in Information Technology – Web Site Production – TAFE – Coffs Harbour Education Campus – Award of Excellence
  • Certificate IV in Information Technology – Client Support, with Distinctions – TAFE – Coffs Harbour Education Campus – Award of Excellence
  • ItTo – Introduction to Teaching Online – Online – through TAFE – Coffs Harbour Education Campus

Research and Resources

  • Research Wiki - This is where I collate and share my learning and resources gathered along the way. I use this space for both online and face to face presentations (it’s a bit out of date)
  • Learning Technology Team Blog (project manager, team leader) - e-Learning community of practice at North Coast TAFE (2007 – 2009). We used this space to share success stories and disseminate information about new, and emerging technologies, conferences or workshops attended for the duration of the two year project.

Full CV Download here

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